(FRSH) Freshworks - Ratings and Ratios

Freshworks Inc. (NASDAQ:FRSH) is a global software-as-a-service (SaaS) provider specializing in Customer Experience (CX) and Employee Experience (EX) solutions. Established in 2010 and headquartered in San Mateo, California, the company rebranded from Freshdesk Inc. in 2017 to reflect its expanded product portfolio. Freshworks serves businesses worldwide, offering tools designed to streamline customer support, sales, marketing, and IT operations. Its platform-agnostic approach ensures seamless integration across various industries and business sizes.

The companys CX suite includes Freshdesk, a comprehensive ticketing system; Freshdesk Omni, an omnichannel customer service platform; Freshchat, enabling proactive customer engagement via messaging channels; Freshsales, a sales automation tool; and Freshmarketer, a marketing automation solution. On the EX front, Freshservice provides IT service management with AI-powered virtual agents, Freshservice for Business Teams delivers unified employee experiences, and Device42 offers IT discovery and dependency mapping solutions. The Freshworks platform underpins all products, providing an enterprise-grade, AI-driven foundation.

Based on the provided data, here is the 3-month forecast:

Technical indicators suggest bearish momentum, with the SMA 20 (13.05) below the SMA 50 (14.94) and SMA 200 (14.19), indicating potential short-term weakness. The ATR (0.75) signals moderate volatility, while the last price (14.07) is near the lower end of the recent range. Fundamental data points to a forward P/E of 23.53, reflecting market expectations for growth despite a negative RoE (-8.38). The P/S ratio of 5.27 indicates a premium valuation relative to sales. Overall, the stock may face headwinds in the near term but could rebound if growth metrics align with investor expectations.