(CXM) Sprinklr - Overview

Sector: Technology | Industry: Software - Application | Exchange: NYSE (USA) | Market Cap: 1.389m USD | Total Return: -39.2% in 12m

Customer Service, Social Media, Consumer Insights, Digital Marketing
Total Rating 37
Safety 54
Buy Signal -0.73
Software - Application
Industry Rotation: -4.6
Market Cap: 1.39B
Avg Turnover: 18.4M
Risk 3d forecast
Volatility43.3%
VaR 5th Pctl7.41%
VaR vs Median3.86%
Reward TTM
Sharpe Ratio-1.20
Rel. Str. IBD6.8
Rel. Str. Peer Group27.1
Character TTM
Beta0.750
Beta Downside1.149
Hurst Exponent0.445
Drawdowns 3y
Max DD71.07%
CAGR/Max DD-0.38
CAGR/Mean DD-0.65
EPS (Earnings per Share) EPS (Earnings per Share) of CXM over the last years for every Quarter: "2021-04": 0.01, "2021-07": -0.09, "2021-10": -0.06, "2021-12": -0.06, "2022-01": -0.05, "2022-04": -0.05, "2022-07": -0.03, "2022-10": 0.02, "2023-01": 0.06, "2023-04": 0.06, "2023-07": 0.09, "2023-10": 0.11, "2024-01": 0.13, "2024-04": 0.09, "2024-07": 0.06, "2024-10": 0.1, "2025-01": 0.1, "2025-04": 0.12, "2025-07": 0.13, "2025-10": 0.12, "2026-01": 0.13,
EPS CAGR: 41.40%
EPS Trend: 75.8%
Last SUE: 2.39
Qual. Beats: 6
Revenue Revenue of CXM over the last years for every Quarter: 2021-04: 110.979, 2021-07: 118.692, 2021-10: 127.056, 2021-12: null, 2022-01: 135.666, 2022-04: 144.978, 2022-07: 150.63, 2022-10: 157.251, 2023-01: 165.331, 2023-04: 173.363, 2023-07: 178.465, 2023-10: 186.325, 2024-01: 194.207, 2024-04: 195.958, 2024-07: 197.208, 2024-10: 200.689, 2025-01: 202.539, 2025-04: 205.5, 2025-07: 212.04, 2025-10: 219.068, 2026-01: 220.592,
Rev. CAGR: 9.99%
Rev. Trend: 97.6%
Last SUE: 1.37
Qual. Beats: 3

Warnings

No concerns identified

Tailwinds

No distinct edge detected

Description: CXM Sprinklr

Sprinklr Inc. (CXM) provides an enterprise cloud software platform centered on Unified Customer Experience Management (Unified-CXM). The platform utilizes artificial intelligence to break down internal data silos, allowing customer-facing teams to manage service, social media engagement, marketing campaigns, and consumer insights within a single ecosystem. The company operates in the Software-as-a-Service (SaaS) sector, a model characterized by recurring subscription revenue and high scalability.

The product suite includes Sprinklr Service, Social, Insights, and Marketing, which integrate voice, digital, and social channels to streamline content lifecycles and customer feedback. Beyond its core software, the firm provides professional services such as implementation, consultancy, and training to support enterprise-level deployment. A strategic partnership with SocialEdge, Inc. further expands its capabilities by linking creator intelligence with social media management and paid amplification.

For a deeper look into the companys financial health and valuation metrics, consider reviewing the detailed analysis on ValueRay. Founded in 2009 and headquartered in New York, Sprinklr serves a global market where organizations increasingly prioritize digital-first customer interaction strategies over traditional, fragmented communication tools.

Headlines to Watch Out For
  • Shift from social media management to AI-driven customer service platforms
  • Enterprise software spending slowdown impacts new logo acquisition and expansion
  • Competitive pressure from legacy CRM providers affects market share growth
  • Transition to self-service AI models influences professional services revenue margins
  • Subscription revenue growth tied to platform consolidation by global enterprise clients
Piotroski VR-10 (Strict) 5.5
Net Income: 22.9m TTM > 0 and > 6% of Revenue
FCF/TA: 0.10 > 0.02 and ΔFCF/TA -5.63 > 1.0
NWC/Revenue: 38.95% < 20% (prev 42.25%; Δ -3.30% < -1%)
CFO/TA 0.13 > 3% & CFO 159.2m > Net Income 22.9m
Net Debt (-116.2m) to EBITDA (69.6m): -1.67 < 3
Current Ratio: 1.60 > 1.5 & < 3
Outstanding Shares: last quarter (252.6m) vs 12m ago -5.36% < -2%
Gross Margin: 67.40% > 18% (prev 72.16%; Δ -4.75% > 0.5%)
Asset Turnover: 71.75% > 50% (prev 67.25%; Δ 4.50% > 0%)
Interest Coverage Ratio: error (cannot be calculated; needs correct EBIT TTM and Interest Expense TTM)
Altman Z'' 1.12
A: 0.28 (Total Current Assets 888.0m - Total Current Liabilities 554.1m) / Total Assets 1.21b
B: -0.63 (Retained Earnings -754.3m / Total Assets 1.21b)
C: 0.05 (EBIT TTM 57.5m / Avg Total Assets 1.19b)
D: 0.97 (Book Value of Equity 592.6m / Total Liabilities 612.4m)
Altman-Z'' = 1.12 = BB
Beneish M -3.05
DSRI: 0.89 (Receivables 278.1m/290.0m, Revenue 857.2m/796.4m)
GMI: 1.07 (GM 72.16% / 67.40%)
AQI: 0.93 (AQ_t 0.20 / AQ_t-1 0.21)
SGI: 1.08 (Revenue 857.2m / 796.4m)
TATA: -0.11 (NI 22.9m - CFO 159.2m) / TA 1.21b)
Beneish M = -3.05 (Cap -4..+1) = AA
What is the price of CXM shares?

As of June 07, 2026, the stock is trading at USD 5.38 with a total of 3,744,488 shares traded.
Over the past week, the price has changed by -3.58%, over one month by -0.92%, over three months by -9.73% and over the past year by -39.21%.

Is CXM a buy, sell or hold?

Sprinklr has received a consensus analysts rating of 3.14. Therefore, it is recommended to hold CXM.

  • StrongBuy: 2
  • Buy: 1
  • Hold: 9
  • Sell: 1
  • StrongSell: 1

What are the forecasts/targets for the CXM price?
Analysts Target Price 8.5 57.4%
Sprinklr (CXM) - Fundamental Data Overview as of 01 June 2026
Market Cap USD = 1.39b (1.39b USD * 1.0 USD.USD)
P/E Trailing = 62.0
P/E Forward = 20.7039
P/S = 1.62
P/B = 2.3432
P/EG = 0.824
Revenue TTM = 857.2m USD
EBIT TTM = 57.5m USD
EBITDA TTM = 69.6m USD
Long Term Debt = 38.3m USD (estimated: total debt 46.7m - short term 8.43m)
Short Term Debt = 8.43m USD (from shortTermDebt, last quarter)
Debt = 46.7m USD (from shortLongTermDebtTotal, last quarter) (leases 46.7m already included)
Net Debt = -116.2m USD (calculated: Debt 46.7m - CCE 163.0m)
Enterprise Value = 1.27b USD (1.39b + Debt 46.7m - CCE 163.0m)
 Interest Coverage Ratio = unknown (Ebit TTM 57.5m / Interest Expense TTM 0.0)
 EV/FCF = 10.91x (Enterprise Value 1.27b / FCF TTM 116.6m)
FCF Yield = 9.16% (FCF TTM 116.6m / Enterprise Value 1.27b)
FCF Margin = 13.60% (FCF TTM 116.6m / Revenue TTM 857.2m)
Net Margin = 2.67% (Net Income TTM 22.9m / Revenue TTM 857.2m)
Gross Margin = 67.40% ((Revenue TTM 857.2m - Cost of Revenue TTM 279.4m) / Revenue TTM)
Gross Margin QoQ = 65.65% (prev 66.41%)
Tobins Q-Ratio = 1.06 (Enterprise Value 1.27b / Total Assets 1.21b)
Interest Expense / Debt = 0.0% (Interest Expense 0.0 / Debt 46.7m)
Taxrate = 21.0% (US federal default 21%)
NOPAT = 45.4m (EBIT 57.5m * (1 - 21.00%))
Current Ratio = 1.51 (Total Current Assets 888.0m / Total Current Liabilities 587.9m)
Debt / Equity = 0.08 (Debt 46.7m / totalStockholderEquity, last quarter 592.6m)
Debt / EBITDA = -1.67 (Net Debt -116.2m / EBITDA 69.6m)
Debt / FCF = -1.00 (Net Debt -116.2m / FCF TTM 116.6m)
Total Stockholder Equity = 583.5m (last 4 quarters mean from totalStockholderEquity)
RoA = 1.92% (Net Income 22.9m / Total Assets 1.21b)
RoE = 3.93% (Net Income TTM 22.9m / Total Stockholder Equity 583.5m)
RoCE = 9.25% (EBIT 57.5m / Capital Employed (Equity 583.5m + L.T.Debt 38.3m))
RoIC = 7.37% (NOPAT 45.4m / Invested Capital 616.5m)
WACC = 8.34% (E(1.39b)/V(1.44b) * Re(8.62%) + D(46.7m)/V(1.44b) * Rd(0.0%) * (1-Tc(0.21)))
Discount Rate = 8.62% (= CAPM, Blume Beta Adj.)
Shares (quarterly) Correlation: -68.89 | Cagr: -3.11%
[DCF] Terminal Value 73.10% ; FCFF base≈142.5m ; Y1≈124.9m ; Y5≈100.9m
[DCF] Fair Price = 11.76 (EV 1.62b - Net Debt -116.2m = Equity 1.74b / Shares 147.7m; r=8.35% [WACC [floored]]; 5y FCF grow -15.0% → 2.50% )
EPS Correlation: 75.78 | EPS CAGR: 41.40% | SUE: 2.39 | # QB: 6
Revenue Correlation: 97.58 | Revenue CAGR: 9.99% | SUE: 1.37 | # QB: 3
EPS current Quarter (2026-07-31): EPS=0.12 | Chg30d=+0.00% | Revisions=+11% | Analysts=8
EPS current Year (2027-01-31): EPS=0.48 | Chg30d=+0.00% | Revisions=+0% | GrowthEPS=-1.8% | GrowthRev=+1.6%
EPS next Year (2028-01-31): EPS=0.54 | Chg30d=+0.00% | Revisions=+33% | GrowthEPS=+12.6% | GrowthRev=+5.0%
[Analyst] Revisions Ratio: +33%