(FIVN) Five9 - Overview
Sector: Technology | Industry: Software - Infrastructure | Exchange: NASDAQ (USA) | Market Cap: 1.864m USD | Total Return: -17.6% in 12m
Avg Turnover: 74.3M
EPS Trend: 83.8%
Qual. Beats: 1
Rev. Trend: 99.6%
Qual. Beats: 1
Warnings
Fakeout Choppy
Tailwinds
Idiosyncratic Leader
Five9, Inc. (FIVN) provides a cloud-native contact center software-as-a-service (SaaS) platform designed to manage customer interactions across multiple digital and voice channels. The company integrates artificial intelligence, workflow automation, and real-time data synchronization with Customer Relationship Management (CRM) systems to improve agent productivity and customer service outcomes. Headquartered in San Ramon, California, Five9 serves diverse sectors including financial services, healthcare, and retail.
The Contact Center as a Service (CCaaS) sector is characterized by a structural shift from legacy on-premise hardware to cloud-based deployments, which offer greater scalability and lower capital expenditure. Five9’s business model relies on recurring subscription revenue, a standard metric for evaluating stability and long-term growth in the application software industry. For a deeper analysis of these valuation metrics, consider reviewing the detailed data on ValueRay.
- AI-driven automation adoption accelerates high-margin subscription revenue growth within enterprise accounts
- Shift from legacy on-premise contact centers to cloud platforms expands market share
- Strategic partnerships with CRM providers drive ecosystem integration and customer retention
- Rising labor costs incentivize enterprise investment in conversational AI and self-service tools
- Competitive pricing pressure in the CCaaS sector threatens long-term gross margin stability
| Net Income: 57.3m TTM > 0 and > 6% of Revenue |
| FCF/TA: 0.11 > 0.02 and ΔFCF/TA 6.45 > 1.0 |
| NWC/Revenue: 66.62% < 20% (prev 60.35%; Δ 6.27% < -1%) |
| CFO/TA 0.13 > 3% & CFO 241.7m > Net Income 57.3m |
| Net Debt (140.4m) to EBITDA (185.9m): 0.76 < 3 |
| Current Ratio: 4.51 > 1.5 & < 3 |
| Outstanding Shares: last quarter (86.3m) vs 12m ago -3.33% < -2% |
| Gross Margin: 55.10% > 18% (prev 54.50%; Δ 0.60% > 0.5%) |
| Asset Turnover: 59.40% > 50% (prev 51.42%; Δ 7.98% > 0%) |
| Interest Coverage Ratio: 5.94 > 6 (EBIT TTM 77.8m / Interest Expense TTM 13.1m) |
| A: 0.42 (Total Current Assets 1.01b - Total Current Liabilities 222.8m) / Total Assets 1.87b |
| B: -0.19 (Retained Earnings -359.8m / Total Assets 1.87b) |
| C: 0.04 (EBIT TTM 77.8m / Avg Total Assets 1.98b) |
| D: 0.80 (Book Value of Equity 829.6m / Total Liabilities 1.04b) |
| Altman-Z'' = 3.23 = A |
| DSRI: 1.03 (Receivables 136.5m/120.9m, Revenue 1.17b/1.07b) |
| GMI: 0.99 (GM 54.50% / 55.10%) |
| AQI: 1.19 (AQ_t 0.34 / AQ_t-1 0.29) |
| SGI: 1.09 (Revenue 1.17b / 1.07b) |
| TATA: -0.10 (NI 57.3m - CFO 241.7m) / TA 1.87b) |
| Beneish M = -2.84 (Cap -4..+1) = A |
As of June 07, 2026, the stock is trading at USD 23.52 with a total of 3,354,309 shares traded.
Over the past week, the price has changed by -3.41%,
over one month by -3.05%,
over three months by +28.95% and
over the past year by -17.62%.
Five9 has received a consensus analysts rating of 4.25. Therefore, it is recommended to buy FIVN.
- StrongBuy: 12
- Buy: 6
- Hold: 6
- Sell: 0
- StrongSell: 0
| Analysts Target Price | 27.8 | 18.2% |
P/E Trailing = 37.4615
P/E Forward = 7.485
P/S = 1.5871
P/B = 2.249
P/EG = 0.217
Revenue TTM = 1.17b USD
EBIT TTM = 77.8m USD
EBITDA TTM = 185.9m USD
Long Term Debt = 736.4m USD (from longTermDebt, last quarter)
Short Term Debt = 20.9m USD (from shortTermDebt, last quarter)
Debt = 864.3m USD (from shortLongTermDebtTotal, last quarter) + Leases 63.9m
Net Debt = 140.4m USD (calculated: Debt 864.3m - CCE 723.9m)
Enterprise Value = 2.00b USD (1.86b + Debt 864.3m - CCE 723.9m)
Interest Coverage Ratio = 5.94 (Ebit TTM 77.8m / Interest Expense TTM 13.1m)
EV/FCF = 9.72x (Enterprise Value 2.00b / FCF TTM 206.2m)
FCF Yield = 10.29% (FCF TTM 206.2m / Enterprise Value 2.00b)
FCF Margin = 17.56% (FCF TTM 206.2m / Revenue TTM 1.17b)
Net Margin = 4.87% (Net Income TTM 57.3m / Revenue TTM 1.17b)
Gross Margin = 55.10% ((Revenue TTM 1.17b - Cost of Revenue TTM 527.5m) / Revenue TTM)
Gross Margin QoQ = 55.85% (prev 54.62%)
Tobins Q-Ratio = 1.07 (Enterprise Value 2.00b / Total Assets 1.87b)
Interest Expense / Debt = 1.52% (Interest Expense 13.1m / Debt 864.3m)
Taxrate = 11.57% (7.49m / 64.7m)
NOPAT = 68.8m (EBIT 77.8m * (1 - 11.57%))
Current Ratio = 4.51 (Total Current Assets 1.01b / Total Current Liabilities 222.8m)
Debt / Equity = 1.04 (Debt 864.3m / totalStockholderEquity, last quarter 829.6m)
Debt / EBITDA = 0.76 (Net Debt 140.4m / EBITDA 185.9m)
Debt / FCF = 0.68 (Net Debt 140.4m / FCF TTM 206.2m)
Total Stockholder Equity = 777.0m (last 4 quarters mean from totalStockholderEquity)
RoA = 2.89% (Net Income 57.3m / Total Assets 1.87b)
RoE = 7.37% (Net Income TTM 57.3m / Total Stockholder Equity 777.0m)
RoCE = 5.14% (EBIT 77.8m / Capital Employed (Equity 777.0m + L.T.Debt 736.4m))
RoIC = 4.29% (NOPAT 68.8m / Invested Capital 1.60b)
WACC = 8.59% (E(1.86b)/V(2.73b) * Re(11.95%) + D(864.3m)/V(2.73b) * Rd(1.52%) * (1-Tc(0.12)))
Discount Rate = 11.95% (= CAPM, Blume Beta Adj.)
Shares (quarterly) Correlation: 61.38 | Cagr: 8.22%
[DCF] Terminal Value 77.20% ; FCFF base≈162.3m ; Y1≈186.0m ; Y5≈273.8m
[DCF] Fair Price = 49.80 (EV 3.95b - Net Debt 140.4m = Equity 3.81b / Shares 76.6m; r=8.59% [WACC]; 5y FCF grow 15.0% → 2.50% )
EPS Correlation: 83.82 | EPS CAGR: 12.08% | SUE: 2.28 | # QB: 1
Revenue Correlation: 99.58 | Revenue CAGR: 12.87% | SUE: 1.27 | # QB: 1
EPS current Quarter (2026-06-30): EPS=0.68 | Chg30d=-8.11% | Revisions=-69% | Analysts=22
EPS next Quarter (2026-09-30): EPS=0.84 | Chg30d=+0.97% | Revisions=+45% | Analysts=22
EPS current Year (2026-12-31): EPS=3.25 | Chg30d=+1.87% | Revisions=+62% | GrowthEPS=+9.8% | GrowthRev=+9.8%
EPS next Year (2027-12-31): EPS=3.78 | Chg30d=+3.63% | Revisions=+57% | GrowthEPS=+16.1% | GrowthRev=+10.2%
[Analyst] Revisions Ratio: -69%